About Medikoos

Transforming healthcare delivery across Ethiopia and Africa

Who We Are

Medikoos Health Care Solutions, founded in 2025 and headquartered in Addis Ababa, Ethiopia, is an innovative integrated health company with a bold mission — to redefine how healthcare is accessed, delivered, and experienced across Africa.

Established by visionary healthcare professionals, Medikoos seeks to build a system where every individual, regardless of location or income, can access the medical services, information, and products they need through one seamless and reliable platform.

We are building Africa's first all-in-one healthcare ecosystem, a platform where patients can consult doctors, receive home care, access diagnostic services, schedule hospital appointments, and obtain medical products — all under one roof.

Quick Facts

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Founded

2025

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Headquarters

Addis Ababa, Ethiopia

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Founder

Dr. Samuel Zerihun Tesfaye

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Business Type

Private Limited Company

Founder's Message

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Dr. Samuel Zerihun Tesfaye

Founder & CEO, Medikoos Health Care Solution

Healthcare should be accessible, trustworthy, and patient-centered. I strongly believe that Ethiopian healthcare professionals—doctors, nurses, and all health workers—have the knowledge and capability to provide excellent medical care not only in Ethiopia but across Africa.

However, from my real-life experience as a physician, I noticed that many patients do not receive the care they deserve simply because they lack the right information about where to go or which specialist to see. This gap between patients and the right healthcare provider often leads to delays, confusion, and unnecessary suffering.

For this reason, I created Medikoos Health Care Solution—a platform where every health need can find its solution. Whether we directly provide the service or guide patients to the right healthcare provider, our goal is to ensure that no patient struggles to find the care they need.

I believe Medikoos will contribute to changing how healthcare is accessed and delivered in Africa by creating a system where patients can find reliable medical guidance and healthcare solutions in one place.

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Our Vision

To become Ethiopia's leading integrated healthcare provider, combining technology, compassion, and clinical excellence to enhance accessibility, efficiency, and patient outcomes across the nation and the continent.

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Our Mission

To deliver reliable, affordable, and innovative healthcare solutions through a unified system that includes home-based medical care, telemedicine services, and partnerships with hospitals, laboratories, and diagnostic centers—ensuring every patient receives seamless and high-quality care.

Our Core Values

The principles that guide everything we do

Accessibility

Ensuring healthcare is within reach for everyone, regardless of location or socioeconomic background.

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Innovation

Leveraging modern technology to improve care delivery and patient experience.

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Patient-Centered Care

Placing patients' comfort, safety, and well-being at the core of every service.

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Professionalism

Maintaining excellence, ethics, and accountability in all medical and business operations.

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Integrity

Building trust through transparency, consistency, and ethical conduct.

What Makes Us Different

All-in-One Platform

Complete healthcare ecosystem integrating all services in one place

Digital-First

User-friendly mobile app and web platform for seamless healthcare access

Professional Excellence

All services delivered by qualified and licensed healthcare professionals

Affordable & Flexible

Customized care packages for individuals, families, and organizations

Terms & Conditions and Privacy Policy

TERMS & CONDITIONS

Medikoos Health Care Solution

1. Introduction

Welcome to Medikoos Health Care Solution (“Medikoos”, “we”, “our”, or “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Nature of Services

Medikoos Health Care Solution provides:

Our services are designed to support patients in navigating healthcare services.

3. Not a Substitute for Emergency Care

The services provided by Medikoos do not replace emergency medical care.

If you are experiencing a medical emergency, please seek immediate assistance from the nearest hospital or emergency medical service.

4. User Responsibilities

By using our platform, you agree to:

Providing false or misleading information may affect the quality of the service provided.

5. Medical Consultations

All consultations conducted through the platform are provided by qualified health professionals. However:

6. Payments

Certain services may require payment. Users will be informed of applicable fees before the service is provided.

Payments made for consultations or referral services are generally non-refundable once the service has been delivered, unless otherwise specified.

7. Intellectual Property

All content on this website, including text, graphics, logos, and information, is the property of Medikoos Health Care Solution unless otherwise stated.

Users may not reproduce, distribute, or modify any content without permission.

8. Limitation of Liability

Medikoos aims to provide reliable and professional services. However, we are not responsible for:

9. Changes to Terms

Medikoos reserves the right to update these Terms and Conditions at any time. Updated terms will be posted on the website.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us through the contact information provided on the website.


PRIVACY POLICY

Medikoos Health Care Solution

1. Introduction

Medikoos Health Care Solution respects the privacy of its users and is committed to protecting personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following information:

3. How We Use Information

Your information may be used to:

4. Confidentiality of Medical Information

Medikoos treats all health-related information with strict confidentiality.

Patient information will only be shared with relevant healthcare professionals when necessary to provide medical services.

5. Data Protection

We implement reasonable technical and administrative measures to protect personal and medical data from unauthorized access, misuse, or disclosure.

6. Sharing of Information

Medikoos does not sell or rent personal data to third parties. Information may only be shared:

7. User Rights

Users have the right to:

8. Changes to Privacy Policy

This Privacy Policy may be updated from time to time. Updated versions will be posted on the website.

9. Contact

If you have questions about this Privacy Policy, please contact Medikoos through the official website contact channels.